Got overflow issues? We're here to handle it.

Overflow happens when there is excess data caused by additional traffic that overloads your system's capacity. d-smart group can help you secure your business by keeping in touch with all of your clients through our Overflow Call Answering Package. 

Our Overflow Answering Package includes the following benefits:

  • Weekly/monthly reports on overflow activity
  • Call recording services
  • Shared service representatives
  • Dedicated internet services
  • Agents, Supervisors, IT personnel and administration
  • Inbound call charges are included in the per minute rate.
  • Chat services

Whether you require inbound or outbound call management, we are ready to help you keep your business going, no matter what industry you come from. We have the experience, the resources and trained staff to represent your core values.